Question 1

How do I complete the purchase with my deposit?

Accepted Answer

Step 1: Make a $20 deposit on this page to secure the VIP Offer.Please ensure the email used for this deposit matches the one you’ll use on Kickstarter.Step 2: Visit the campaign page and choose your perks.We’re officially launching on Kickstarter this June. Every VIP supporter will receive a purchase link via email. You can complete your order on the Kickstarter page at the Super Early Bird price, and select your preferred reward tier and add-ons.Step 3: Receive a refund.For users who placed a deposit and backed us on Kickstarter, we will issue a refund of $70 or $120(including your $20 deposit) 14 days after the campaign ends. This ensures you get the Tenniix OMNI at the best possible price.Please note: the refund may take up to 30 days to complete due to platform regulations.

Question 2

Is the Tenniix OMNI available for worldwide shipping?

Accepted Answer

We currently ship to the following countries and regions, and we are working to expand our shipping list further:North America: United States*, CanadaEurope: European Union countries, United KingdomAsia Pacific: Singapore, Australia*Please note that we currently do not ship to remote areas of the United States, such as Hawaii and Alaska. A small number of remote locations in other supported regions may also require additional shipping arrangements. If you have any questions about shipping eligibility, please contact us at service@tenniix.ai.

Question 3

When will the Tenniix OMNI officially launch and begin shipping?

Accepted Answer

The Tenniix OMNI backpack AI Multi-Racket robot will officially launch on Kickstarter in soon. Shipping is expected to begin in September 2026. You’ll receive a tracking number once your package has shipped. The exact delivery time may vary depending on your delivery address and the courier service.

Frequently Asked Questions